Our chemical free hair care products are hand made in small batches and made to order. Batches may vary slightly in texture or color, however it doesn't take away the effectiveness of the product. Because of the natural ingredients used in our hair care products, it may not last as long as other commercial hair care products with chemical preservatives, however you can enjoy our products using natural preservatives, anywhere from four to five months. We sell our product by the ounce, so even if your bottle is not full, please rest assure that you are receiving the ounces that are labeled on your product bottle, maybe even a little bit more. We hope that you share your reviews with us so that we may continue to increase our line and improve on providing the best product and service to you, our customers. Thank you for visiting our site, and we hope that you come again soon.